1. Strong knowledge of company's client desktop environment (Windows 98, 2000, XP) as relates to function, use and support;
2. Knowledge of the company's enterprise computing environment (AID/LINUX);
3. Knowledge of Relational Database Management concepts, SQL;
4. Knowledge of Microsoft desktop software and Anti-Virus Software;
5. Networking technologies and client configuration (TCP/IP, DNS, DHCP, Dial-up networking/VPN);
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